Company Policy NISHKA

Company Policy

At Nishka Jewellers, we are committed to providing exceptional service and quality products. Please review our policies to ensure a smooth shopping experience.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. All customer data is securely stored and never shared with third parties without your consent. We use your information solely to process orders and improve your shopping experience.

Payment Security

All transactions are processed through secure payment gateways. We accept major credit cards and other secure payment methods. Your payment information is encrypted and never stored on our servers.

Product Authenticity

Every piece of jewellery from Nishka Jewellers comes with a certificate of authenticity. All diamonds are ethically sourced and meet our strict quality standards.

Pricing Policy

All prices are listed in Australian Dollars (AUD) and include GST where applicable. Prices are subject to change without notice, but orders placed will be honored at the price shown at the time of purchase.

Order Cancellation

Due to the made-to-order nature of our jewellery, orders can not be cancelled without getting a formal communication to us. Once production has begun, cancellations cannot be accepted. Please contact us immediately if you need to cancel an order.

Customer Service

Our customer service team is available to assist you with any questions or concerns. We strive to respond to all inquiries within 24-48 hours during business days.

Dispute Resolution

If you have any concerns about your order, please contact us first so we can work together to resolve the issue. We are committed to ensuring your complete satisfaction.